Customer Solutions

From local businesses to multi-national brands, we help provide the best workplace possible.

RBS chose Visitor.Express Enterprise to manage all front of house interactions for their flagship Gogarburn office.
Visitor.Express provided an effective solution to cover the 10,000 employee vehicles and 3,000 monthly visitors of RBS's Gogarburn headquarters.

The solution includes MAV smart cameras and parking barrier controls externally while Internally Visitor.Express provides real time tablet displays to street ambassadors who perform the reception staff duties.

Visitor.Express also integrates with and enables easy lanyard printing (Evolis) with reusable cards. This means visitors are welcomed immediately with their lanyard ready and host informed of their arrival prior to them reaching the reception areas.

Visitor.Express Enterprise dynamically manages both visitor and employee parking across Natwest Group's UK corporate sites- serving over 4000 visitors each month.
Natest Group's core Visitor.Express solution allows pre-booking of visitors by Host Employees, managing Visitor Parking capacity, Visitor Arrival SMS alerts, an emergency Muster List and delivers Visitor Analytics.

The Visitor.Express CPMS staff parking module enables employee parking permit applications over any device, with detailed permit parking management and real-time usage reporting to Admin. It is fully integrated with car park Barriers, ANPR cameras, Card Readers and Occupancy Signage - delivering a dynamic, full-featured, end-to-end car park management system.

Flexible Visitor.Express APIs are used to link this service to other information based systems within NatWest Group. These include integrations with Promag and Paxton access card and access control systems as well as Designa, Quercus and MAV ANPR cameras (across multiple sites). Visitor.Express can be integrated with almost any 3rd party system of almost any complexity and combines these to work within a single user interface.

Rolls-Royce have a Visitor.Express Enterprise service that integrates two major sites using ANPR smart cameras and high definition digital signage.
Rolls-Royce have a Visitor.Express Enterprise service that integrates two major sites. All employees and visitors are presented with clear ‘where to park’ instructions on entry.

In addition, security guards have real time tablet displays of all parking and entry breaches. These may include unknown vehicles entering site, known vehicle in out of contact location, or wrong occupancy count for a known vehicle. This allows security to provide an informed presence across both campuses to provide maximum site security.

“Visitor.Express Enterprise ensures our employees and clients are secure wherever they may be working.” — Rob Walker

Wessex Water’s Bath head office has only limited parking availability. Visitor.Express analytics allows the limited space to be used as efficiently as possible, with employees using the app to request parking.
Wessex Water’s head office in Bath offers restricted parking availability with 291 car parking spaces for several hundred employees, visitors and contractors.

Visitor.Express introduced a policy enabling the 291 permit holders to offer their space to other employees who would not have previously had access to the on-site parking facilities, consequently the car park is now fully and efficiently utilised. Employees and visitors can reserve a parking space via the app, taking into account factors such as applicants home distance from work, car sharing and child care.

Visitor.Express Enterprise also links a MAV smart camera to a Sigma 3000 real time digital display to provide clear parking instructions to all employees on entry. In addition this links to a Visitor.Express controlled barrier ensuring fast entry for all vehicles.

SkyScanner have selected Visitor.Express Enhanced to manage parking at their busy Edinburgh office. Visitor.Express Enhanced has enabled them to simply outsource all the parking control such that all employees can instantly see when parking is available, and make reservations for the current and next week.
SkyScanner are a well known web service provider for those looking for cheap flights and cost efficient airport parking. They have selected Visitor.Express Enhanced to manage the parking at their busy Edinburgh based office. Here they have constant pressure on parking space availability. Visitor.Express Enhanced has enabled them to simply outsource all the parking control such that all employees can instantly see when parking is available, and make reservations for the current and next week. This prevents frustrated time wasting and pollution looking for parking and also ensures all employees get a fair based usage of the parking facilities.

SkyScanner have linked Visitor.Express with their latest active directory login service from Microsoft - ensuring all employees have a single sign on experience when using the Visitor.Express Enhanced parking controls.

Tesco Bank use of Visitor.Express Enterprise Tesco Bank is a leading financial services provider. They make use of the Click2Park parking module to provide a fully integrated online parking experience for all their employees. It can be accessed from both desktop and mobile interfaces to give full coverage and allows Tesco Bank to offer priority parking to those with the highest need.
Tesco Bank is a leading financial services provider.

They make use of the Click2Park parking module to provide a fully integrated online parking experience for all their employees. This ensures that everyone gets parking on a fair use basis. It can be accessed from both desktop and mobile interfaces to give full coverage and allows Tesco Bank to offer priority parking to those with the highest need.

"We are very proud to be working with such a leading brand name using our Visitor.Express service. The value for money ethos of Tesco is something we look to offer all out SME to Enterprise customers. — Toby Ashton - Account Manager for Tesco Bank"

Eye People is a busy independent opticians based in Wokingham high street. They use Visitor.Express Enhanced to provide a clear online reservation service for all their customers. This is provided within their own domain website giving customers access for making, amending appointments (as well as reminders) by both SMS and email notifications.
Eye People is a busy independent opticians based in Wokingham high street. They use Visitor.Express Enhanced to provide a clear online reservation service for all their customers. This is provided within their own domain website giving customers access for making, amending appointments (as well as reminders) by both SMS and email notifications. In addition to this online service, the eye people provide an attractive podium mounted virtual receptionist experience to customers entering their shop. Here they can acknowledge their arrival/departure and make follow up appointments. This allows the receptionist to interact face to face with customers, providing a more personalised experience.

Implementation of Visitor.Express at Oxford University Hospital Oxford University Hospital Trust (OUHT) has successfully rolled out Visitor.Express to manage the parking at the John Radcliffe Hospital using the Click2Park parking module to fully automate parking allocations and employee revenue collections. Oxford University Hospitals Trust (OUHT) approached NetFM to find a solution to employee parking issues across four hospital sites.
Implementation of Visitor.Express at Oxford University Hospital Oxford University Hospital Trust (OUHT) has successfully rolled out Visitor.Express to manage the parking at the John Radcliffe Hospital using the Click2Park parking module to fully automate parking allocations and employee revenue collections. Oxford University Hospitals Trust (OUHT) approached NetFM to find a solution to employee parking issues across four hospital sites.

Customer Solutions

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